Global Solutions

Support

Tay Commercial Services have over 44 years experience in supporting IT Systems ranging from sites with one PC to sites with a complete Datacentre.

Our support is offered on either a contract or ad-hoc basis.

From our bases in Bury, Lancashire and Perth, Scotland we are well placed to support all sizes of organisations throughout the North West of England, Greater Manchester, Perthshire, Tayside and Central Scotland.

We support both Hardware and Software from a wide range of manufacturers and can assist in choosing the appropriate products for your business. Our staff work flexible hours to ensure the minimum disruption to your business.

Software Support Our experience includes security/anti-virus software, e-mail set-up including general office software, payroll and accounts packages to name but a few. Hyper-V and Citrix virtualisation are available and our operating system support covers MS Windows, Linux and UNIX.

Hardware Support We advise on the suitability of all types of hardware eg. Laptops, Desktop PCs, Servers, Printers, Switches, Routers, Barcode Readers etc. In certain circumstances our support can include the short term loan of a server to provide additional back-up during critical business periods.

Network Support Tay Commercial Services can support all types of Wired and Wireless Networks, Local Area Networks (LAN), Wide Area Networks (WAN) and Virtual Private Networks (VPN).

Database Support Be it a completely new database installation or the upgrade / migration of an existing database, Tay Commercial Services have the expertise to assist. Our database experience covers MySQL, MS SQL Server and Informix.

IT Management Solutions Many SMEs are simply not large enough to justify their own in-house IT Department. Through one of our management solution contracts we can provide the benefits of proactive management of your IT resources for a fraction of the cost of setting up and running your own IT Department.

Support Contracts A support contract from Tay Commercial Services comes tailored to each client's circumstances and requirements. We offer stand alone hardware or software contracts or a combined contract. Our contracts may include a maximum number of site visits or a fixed charge per visit. With regards to labour costs these may be paid on an incident-by-incident basis or a maximum number of hours can be included in a fixed monthly charge. Our support is also offered on an ad-hoc basis.



Head Office:

PO Box 36 Bury
Lancashire
BL8 2NH

T: 0161 764 5744


Scottish Office:

South Friarton
St Martins
Perth
PH2 6AH

T: 01738 717004


E: info@taycommercial.com